Last updated: April 23, 2026

1. Overview

The Honest Coconut ("Company," "we," "us") is committed to protecting the privacy of our clients and their authorized representatives. This Privacy Policy describes how we collect, use, and protect information.

2. Information We Collect

We collect information provided directly by account administrators and authorized users, including:

- Business name and contact information

- Names and email addresses of authorized representatives

- Phone numbers registered for SMS communications

- Transaction history

- Message logs for transactional purposes

3. How We Use Information

We use collected information to:

- Fulfill services under contract

- Communicate status and updates

- Manage authorized user accounts

- Maintain accurate billing and invoicing records

- Comply with legal obligations

4. SMS Communications

Phone numbers registered with our platform are used solely for transactional SMS communications related to your account. We do not use registered phone numbers for marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.

5. Information Sharing

We do not sell, trade, or rent personal information to third parties. We may share information with service providers who assist in operating our platform, subject to confidentiality obligations. We may disclose information when required by law.

6. Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, or disclosure.

7. Data Retention

We retain account and order information for as long as your account is active and as required for legal and business purposes.

8. Your Rights

Authorized account administrators may request access to, correction of, or deletion of information associated with their account by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify account administrators of material changes.

10. Contact

For privacy-related questions or requests, contact us at hello@thehonestcoconut.com.